The national Turkish electricity company is called Tedaş. But the company that distributes electricity to this part of Turkey is called, CLK Akdeniz Enerji. We are customers of the distribution company.
They have an office in Kalkan which is located just behind Deniz Bank, in the premises that were previously the Makkara Cafe, (under the gym). Kalkan Town Location Code (KTLC) OA2 M14 (Grid D5) http://ktln.it/MQfNxM
Their phone number is 0242 844 3102, or you can call a central customer service helpline (in Antalya), on 186.
Their opening hours are 08.00 to 17.00, with a lunch break between 12.30 and 13.30. In an emergency you can reach them up to midnight on the phone.
Turkey operates on 230v, 50Hz, with European style two pin plugs. If you bring electrical equipment over from the UK it should work perfectly well.
There are different tariffs for business and personal customers. We don't look at business tariffs here, but for personal customers there is a choice of two types of tariff. One tariff charges you according to the time of day you use electricity. This is the variable rate tariff. The other charges an average rate, irrespective of what time you use your electricity. This is the standard tariff.
Variable Rate Tariff
The way in which charges are calculated is rather complicated. If you are really interested you can get detailed information from the CLK Akdeniz Enerji website. We can tell you that:
You can see from this that it is almost three times as expensive in the evening as it is overnight.
On this scheme you pay a standard charge irrespective of what time of day it is.
Tips on keeping your bills low
- Consider your own usage pattern and decide which tariff suits you best. If you are on the variable rate tariff, which most people seem to be, look at your recent bills to identify how much electricity you have used at different times of the day. If the standard tariff would suit you more, ask to switch.
- If you are on the variable rate tariff try to keep your usage down in the evenings. The appliances that use most electricity are those that generate heat, such as ovens (but not microwave ovens), electric heaters, kettles, washing machines, water heaters, dishwashers and irons, plus air conditioning units.
- If you don't already have them, consider having solar panels on your roof to provide hot water. Even in winter the sun can be strong enough to heat your water to a temperature that is warm enough to shower in.
- If you are on the variable tariff, think about having a timer put on your water heater so that it heats your water overnight when the rate is cheap.
- In the colder months you could consider using an LPG fire in the evenings as this may work out cheaper than electricity.
- Are your doors and windows letting in the cold? Double glazing will save heat, and something as simple as closing your curtains will also help to keep the heat in.
- If your stairs open into your living area consider whether you could put a door there, or as a cheaper alternative, could you hang a curtain at the bottom of your stairs to stop all the heat drifting upstairs.
- When using the air conditioning make sure your doors and windows are closed, otherwise all that cool air is going to escape.
- If you rent out your property and you are worried about people keeping the air con units on 24x7, consider installing a smart card key fob. This is similar to the devices used in hotel bedrooms. When inside the property the main keys are attached to a plastic card that must be slotted into a wall mounted unit if the air con units are to work. When the property is to be vacated the card must be removed from the slot as it is attached to the keys, and the air con units will stop working.
- Alternatively, you could consider installing sensors that will switch off air con units, where they detect no movement in the room. An example of this type of product is the Ecosense 2000.
Paying the bill
You can pay your bill in cash (plastic cards are not accepted), at the office in Kalkan. You can also set up a standing order with your bank. Just take in your latest bill and they will do the rest.
If you have recently bought a property, once the tapu is in your name you should transfer the electricity bill into your name. This incurs and administration charge. It is worth mentioning that during construction, building companies pay a relatively high charge for their electricity, and you need to ensure that once the property is yours you stop paying 'builder's electricity'. If you don't you may find that you are paying significantly over the odds.
See your bill online
You can check your bill online - click here to go to the web page.
In the İşletme Kodu box type in: 007 01 07 01 00.
In the Abone No box, type in your abone number, (customer ID), as shown on your electric bill.
Then click Sorgula and your bill details will be shown.
If one of your street lights is not working, you can report it. The local electric office will deal with any problems related to power outages, and also routine street light repairs.